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Product and account support

Include the email address used for your account, the page or feature involved, what you expected, and what happened. For a visual issue, include your browser and approximate screen size. Redact private content from screenshots.

Never send your password, OAuth client secret, payment card details, or recovery link. We do not need these to investigate a support request.

Billing questions

Include the checkout or invoice reference, the payment date, and a short description of the problem. Do not include complete card or bank details. Current plan availability is shown on the pricing page.

Feature ideas and security reports

For a feature idea, describe the task you are trying to complete and the current workaround. For a suspected security issue, provide safe reproduction steps and use the same support address for a private report.

Support is handled by the product team. There is no published guaranteed response time.